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Housing Provider’s Guide to Awaab’s Law Phase 2

From 30th November 2026, Awaab’s Law Phase 2 will extend existing requirements for addressing hazards in social housing in England beyond damp and mould, bringing a wider range of Housing Health and Safety Rating System (HHSRS) hazards into scope.

The expanded requirements affect more than property and compliance teams. Frontline staff, housing officers, contractors and senior management all have a role in ensuring hazards are identified, reported and addressed appropriately.

What does the Housing Provider's Guide to Awaab's Law Phase 2 cover?

  • What Awaab's Law Phase 2 means for social landlords.
  • The new hazards covered under the legislation and how they should be categorised.
  • How to strengthen hazard triage, tenant communication, and record-keeping.
  • Expert guidance on written summaries and gaining access.
  • Practical examples showing how Awaab's Law timeframes operate in different scenarios.

What hazards will Awaab's Law Phase 2 cover? 

  • Excess cold.
  • Excess heat.
  • Falls on the level (including falls on the level, falls on stairs etc., falls between levels).
  • Structural collapse.
  • Fire and explosions.
  • Electrical hazards. 
  • Domestic hygiene (including personal hygiene and food safety). 

What do housing providers need to prepare for? 

Key areas to review include:

  • Hazard identification and triage: How potential hazards are reported, assessed and categorised, including consideration of household vulnerabilities.
  • Reporting and escalation: How staff, contractors, and third parties escalate potential hazards.
  • Resident communication: How residents are informed of their rights and kept updated throughout the process. 
  • Training and responsibilities: Whether frontline staff and contractors understand their responsibilities throughout the process. 
  • Record-keeping and written summaries: How investigations, decisions, communications, and actions are documented. 

Fill out the short form to download your free guide and discover what Awaab’s Law Phase 2 will mean for you.