No Access in Social Housing: Building a robust access strategy   

Gaining access to residents' homes remains one of the biggest challenges facing social housing providers in 2026. Whether you are carrying out gas and electrical safety inspections, investigating hazards under Awaab's Law, completing repairs, undertaking property surveys, or responding to safety concerns, no access can delay essential work and increase risks for residents.

With stricter expectations under Awaab’s Law, new electrical safety inspection requirements, and the recent legal ruling for obtaining access through the courts, it is crucial that you have a clear, consistent, and well-evidenced approach to managing no access to reduce repeat access attempts and ensure residents’ homes remain safe and compliant.

In this webinar, our experts are joined by special guest, Andrew Fairman, Partner and Head of Built Environment and Compliance in Social Housing at MSB Solicitors, to explore the legal framework, practical strategies, and sector best practices for gaining access to properties while balancing landlords' statutory duties with residents’ rights.

From this webinar, you will gain a comprehensive understanding of:

• Your legal rights and your residents’ rights when access is required.
• Managing access for statutory inspections, safety checks, repairs, surveys, hazard investigations, and wider compliance activities.
• Building a robust, risk-based no access process that stands up to regulatory and legal scrutiny.
• Recording and evidencing access attempts to create a strong audit trail.
• When and how to escalate cases, including using the court injunction route where appropriate.

Please note: As our webinars are live events offering expert insights that respond to current developments, the content cannot be CPD certified in advance. Therefore, they are not CPD accredited, and we are unable to issue CPD certification. If you require verification of your attendance, your post-webinar email can serve as supporting documentation.