Skip to 29 minutes for the Q&A session.

Poll Results

1. Can you demonstrate up-to-date stock and safety data?

Yes – we have accurate, real-time data readily available - 35%
Partially – some data is available, but not consistently up-to-date or complete - 53%
No – we struggle to access or demonstrate reliable data - 4%
Not sure / need more information - 8%

2. Do you understand your tenants and their needs?

Yes – we have a clear, up-to-date understanding of tenant profiles and needs - 31%
Partially – we have some insight, but it’s not comprehensive or regularly updated - 59%
No – we lack meaningful data or engagement to understand tenants well - 4%
Not sure / need more information - 6%

3. Are you tracking and evidencing repairs and outcomes?

Yes – we track repairs and can evidence outcomes effectively - 52%
Partially – some repair data is recorded, but outcomes are not consistently tracked - 43%
No – repairs and their results are not reliably tracked or evidenced - 0%
Not sure / need more information - 3%

4. Do you have a data governance framework in place?

Yes – we have a formal framework that is understood and used - 54%
Partially – we have some governance practices, but they are informal or inconsistently applied - 37%
No – we do not have a clear or active data governance framework - 3%
Not sure / need more information - 6%

 

What's next?

If this webinar has highlighted any gaps within your compliance with the new consumer standards, raised questions about your upcoming landlord inspection, or you would like to speak to our team about understanding your consumer regulation strategy, please get in touch.  

Alternatively, browse the guidance section of our website, where you will find a selection of useful resources including blogs, podcasts, webinars and downloads.

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